Conditions of sale, delivery and payment of SAS LIDR.
Legal information & Notices
Art. 1 - Objects
The reports of the website www.imprimeurduroi.com, print-on-demand website of the SAS LIDR (here in after referred as "The Company") with its Clients (here in after referred as "The Customer") are governed by the professional practices and printing terms of use established by UNIIC French National Union of Printing and Communication Industries, located at 68 Boulevard Saint-Marcel, 75005 Paris. These conditions apply to communication agencies, publishers, companies, communities, associations, individuals and apply to all sales and services made from the website www.imprimeurduroi.com as well as those received by any other means (fax, email, mail, phone).
Art. 2 - Definition
Visitor: The term "Visitor" means any person who visits the website or any of the services offered without obligation of authentication, identification and order.
Customer: The term "Customer" is any person who uses the website or any of the services offered on the website as an authenticated and identified member.
Expert: The term "Expert" means any person who uses the site or any of the services offered on the site as a privileged member authenticated and identified.
Member: The term "Member" refers to an authenticated user identified on the site.
Identify: The term "Identify" covers the information necessary to identify a user log on the website to the areas reserved for members.
Password: The "Password" is confidential information, which users must keep secret, allowing him, used together with his identifier, to prove his identity.
Art. 3 - Access to service
The Company strives to maintain access to its website 24/24 hours, however, its responsibility can not be engaged in case of service interruption, especially for reasons of maintenance or technical problem. The Customer declares that he is aware of the technical limitations of Internet technologies, in particular regarding the consultation of information, the transfer of files and the risks related to this technology. The Service is accessible free of charge to all visitors and customers with internet access. All costs related to access to the service, whether material costs, software or access to the Internet is the sole responsibility of the Visitor and the Customer. He is solely responsible for the proper functioning of his computer equipment as well as his access to the Internet. Some sections of the site are reserved for Member Clients and Preferred Members after identification using their Username and Password. The Company can not, in addition, be held responsible for any malfunction of the network or servers or any other event beyond reasonable control, which would prevent or degrade access to the Service. The Company reserves the right to cancel, suspend, modify or delete a Client or Privilege account and its benefits at any time and for any reason such as maintenance, technical problems, use of the solution without taking order, transmission of identifiers and passwords to a third party external to the customer's structure, or for any other reason, without the interruption entitling to any obligation or compensation. The website uses the use of cookies for the good purposes of operation. A cookie is a small data file sent to your browser by a web server and stored on the hard drive of your computer. They will not damage your computer. www.imprimeurduroi.com uses cookies to identify you more easily when you access the site, facilitate electronic communications between visitors, member clients and www.imprimeurduroi.com, and improve the quality of navigation and the features of the site. The information collected by cookies is solely and strictly for internal use, in compliance with the Data Protection Act, and is never transmitted to third parties.
Art. - Offers & Prices
The price offers are only valid for a period of one month from the date of issue and only bind the seller to the extent that the elements of their determination remain unchanged during this period (wages, taxes, commodity prices currency exchange rates, etc.). Quotations are calculated and orders taken without commitments, invoicing being established at the price in effect on the day of the order and delivery, after application, if applicable, of the price revision formula of UNIIC. The prices indicated are exclusive of tax, for a delivery throughout the Metropolitan France, vacuum packed in cardboard packaging. The sale prices displayed on the Company's website are valid until new issues cancel the previous conditions. Prices are subject to change without notice. In this case, the reference prices are those published on the website. For certain works, the Company is required to draw up a specific estimate. In this case, the validity of the offer is limited to three months.
Art. 5 - Orders & confirmations
Any order becomes final only after validation of the order and its means of written payments of the Company which expressly reserves the right not to confirm a request that could not be executed under conditions consistent with commercial usage, at charge for that inform the Customer. Unless previously agreed in writing, the general terms and conditions of sale and services and the code of practice of the Company apply to both parties. Orders are placed mainly via our website www.imprimeurduroi.com. An acknowledgment of receipt confirming the taking into account of the order of the Customer is automatically sent to him by e-mail. The orders are taken into account until 4pm each working day, past this hour, they are considered received the next day. Any cancellation of order can only occur after the acceptance of the Company and will be confirmed in writing in the form of an email or will appear in the tab "status" in the order history of the Customer located in the page Home> My Account> My orders on www.imprimeurduroi.com. The Company reserves the right to cancel any order in the event of verbal or physical abuse of employees, subcontractors, managers or customers of the company, the use of raw language being considered as part of the verbal abuse.
Art. 6 - Payment
Notwithstanding the provisions of Article L. 144-6 of the French Commercial Code, the cash payment of orders is carried out mainly by 4 distinct means:
By credit card
Wire Transfer
By administrative mandate
By cheque
No discount will be granted in case of advance payment. In the event of payment by check or bank transfer, the taking into account of your order is carried out only after reception and validation of the payment.
Art. 7 - Invoicing
An invoice is established from the recorded order. Invoices are available for download in PDF format on the My Account> My Orders page located under the invoice tab of www.imprimeurduroi.com. The possible credits granted will be the subject of a document apart from the invoice downloadable on your account at the tab "my assets" on the site www.imprimeurduroi.com. For authorized amounts, an invoice is sent by mail at the end of each month for a bank transfer payment at 30 days end of the month. All productions are billed net, without discount, payable unless otherwise agreed by a third party to the order and the balance by bill of exchange accepted and domiciled at thirty days. The bill of exchange must be returned within forty-eight hours of receipt of the invoice. Otherwise, it becomes immediately due. The Company reserves the right to request a cash payment on the occasion of a first order. Any other condition must be the subject of a prior written agreement. In the event of non-payment on agreed deadlines, the balance will be immediately due and the delay may cause the Company to cancel or suspend current orders. In any case, the non-payment of the due date will result in a contentious intervention and the application as a penalty clause of compensation equal to 20% of the unpaid sum, without prior notice.
Art. 8 - Amendment, cancellation & withdrawal
As a provider of goods made to the Client's specifications or clearly personalized (customized printing on request), the right to change, cancel or cancel is not applicable and can not be accepted by the Company. according to the regulations of the mail order VPC in force. A Client is considered to be any authenticated and identified member having a right of access concluding an order on www.imprimeurduroi.com. The Company may cancel an order, even after confirmation, if the guarantees offered by the customer do not appear sufficient, without any compensation can be claimed. No modification of the order in quantity or quality subsequent to the confirmation will be accepted except obligation for the Customer to pay the price of the unused raw material and any other expenses incurred. Any manufacturing changes or clauses of the order that would prove necessary or that would be requested, even verbally, including author's corrections, before or after signature of the good-a-pull, will be made in the interest of the Customer and invoiced in addition.
Obligation to inform on the right of withdrawal.
Right of withdrawal: You have the right to withdraw from this contract without giving any reason within fourteen days. The withdrawal period expires fourteen days after the day the customer, or a third party other than the carrier and designated by the customer, physically takes possession of the last goods. To exercise the right of withdrawal, you must us (SAS LIDR - 26 Rue de la Corvette - 17440 Aytré - France) submit your request for the exercise of the right of withdrawal by mail with A / R, stipulating your decision to withdraw from the contract by means of an unambiguous declaration before the expiry of the withdrawal period.
Effect of withdrawal: In the event of withdrawal from you of this contract, we will refund all payments received from the customer, including shipping costs (except for additional costs arising from the fact that the customer has chosen, where applicable, a shipping method other than the less expensive standard shipping method proposed by the Company) without undue delay and, in any case, no later than fourteen days from the day the Company was informed your decision to withdraw from this contract. The Company will refund using the same means of payment as the Customer will have used for the initial transaction, unless the Customer expressly agrees otherwise; in any case, this refund will not incur any costs for the Customer. The Company may defer the refund until the good reception of the goods or until the supply of a proof of shipment of this one, the date chosen being that of the first of these facts. You must return the goods to the Company without undue delay and, in any event, no later than fourteen days after the Client is notified of the decision to withdraw from this contract. This period is deemed to be respected if the Customer returns the goods before the expiry of the fourteen day period. The Customer will bear the direct costs of return of the good resulting from manipulations other than those necessary to establish the nature, characteristics
Art. 9 - Computer files, proof: Technical limits
"Proof" means the agreement given in writing by the Customer to the Company prior to execution, on the product or the service ordered or on one of their components or a means of production (films, plans, tools, whatever the subject matter and techniques used.
The Customer undertakes to hand in the date stamped and signed, without delay, the draft slip presented to him by the Company at any stage of the production.
The Client must specify, in addition, if he hears that successive drafts at different stages of the realization are submitted to him.
No dispute is admissible if the draw has not been requested by the Client for the stadium concerned.
Work in progress can only be given on machines. Execution in accordance with the certificate of delivery releases the responsibility of the Company for error or omission.
The same is true of the failure to hand in the prize draw.
The slight differences in color or performance that may be unavoidable can not be grounds for refusal of merchandise, nor for claiming a discount on the price, nor for any compensation for damage.
Art. 10 - Customer responsibility
Any Member Client is presumed to hold the rights to reproduce documents, images, logos, typefaces, benefiting from intellectual property laws, the printing of which he entrusts to the Company. He assumes full responsibility for damages that may be invoked by a third party. We do not accept any liability for misuse. The placing of an order for the reproduction of an object that enjoys the protection of the law implies, on the part of the Customer, the affirmation of the existence of a reproduction right, for his benefit. The Customer provides the computer files necessary to manufacture the printed product. The Customer is fully responsible for the entire content and accuracy of its files for which the Company is not subject to any control obligation. In addition, the Customer is solely responsible for obtaining any necessary administrative and private authorization related to the exploitation of the printed product. The Customer is solely responsible for the omission of mandatory legal information including the obligation to include the identity of the printer. The responsibility of the Company can not in any case be sought.
Use of the PEFC ™ brand
The affixing of PEFC ™ brand on the files, as well as any mention of the PEFC ™ brand, is imperatively linked to a PEFC ™ certified product order. The use of a PEFC ™ barnd on uncertified order files (including if the Customer is itself certified) is strictly prohibited.
Using the Imprim'Vert® brand
The use of the Imprim'Vert® brand is strictly reserved for the production sites listed on the official list of labeled companies, of which the Company is a part. Customers of the site www.imprimeurduroi.com may include this trademark on the prints made by the Company. By downloading the trademark, the Customer undertakes to use it only for orders made through the website www.imprimeurduroi.com by the Company and he is prohibited from affixing this logo on printed material made by non-public companies. Similarly, he is prohibited from using this brand on his own communication media if they are not made by a certified printer. Therefore, the Customer takes full responsibility for the proper use of the brand, in accordance with the rules established by Imprim'Vert and the Company. The responsibility of the Company may be engaged in case of improper or fraudulent use of the brand.
The use of these applications is the sole responsibility of the Customer who will be responsible for complying with the regulations in force, particularly regarding the protection of consumers and their personal data. By ordering on www.imprimeurduroi.com, the customer acknowledges having read the terms of use of digital services and limits of liability set by the publisher that apply necessarily to the products and services concerned.
Art. 11 - Deadlines
The deadlines are only indicative, ex-works and subject to manufacturing and supply possibilities. The Company is bound by the indicated deadline only to the extent that the delivery of the documents necessary for the manufacture, specified during the confirmation, intervenes under the conditions envisaged and that the good-print is delivered within two working days following its presentation. All elements of any kind, which are beyond the control of the Company and which are of a nature either to prevent totally or partially the execution of the contract, or to delay the delivery, discharge it totally or partially of any obligation or liability without any damages and interest. In other cases, a delivery or a service delivery may be refused by the Customer for delay only after notice sent by registered letter, with a request for an acknowledgment of receipt giving a period of fifteen days, delivery or delivery. Performance of the service to be accepted and paid, without penalty to the Company, if the shipment or delivery is made within this period. The Company reserves the right to deliver before the specified date. In the event of storage on the premises of the Company, after the expiry of the execution period, carried out at the request of the Customer, the latter assumes the risks of the goods except underwriting a special insurance covering the replacement value of the goods. Any storage and insurance costs are the responsibility of the Customer and invoiced separately.
Art. 12 - Delivery & shipmant
The delivery will be made to the address indicated by the Customer and resumed on the acceptance of order and will be considered as performed when the order will arrive at said address. Delivery times are given for information only and without guarantee. The goods travel at the expense and risk of the Customer, regardless of the destination of the goods. The reception of the goods renders inadmissible any contestation except protest motivated addressed within three days of the delivery by registered letter with request for acknowledgment of receipt or by extrajudicial act both to the conveyor to the Company in accordance with the provisions of the article 105 of the Commercial Code. Upon receipt, the Customer must make, if necessary, any reservation with the carrier, by noting the possible damage in the presence of the deliveryman and must appear on the transport voucher the state of damage, have it countersigned by the deliveryman , according to the new general code of liability of carriers.
Art. 13 - Delivery tolerances (Except from the General Conditions of Sale of UNIIC)
Due to unpredictable manufacturing, the Company is not obliged to make available to its Customer the exact quantities ordered. Accepted tolerances on quantities ordered and which the Customer is obliged to accept are limited to the following percentages to be applied to the figures indicated on the draw.
For a print of 100 001 sheets and above + or - 2%
For a print run of 100,000 sheets and below + or - 2,5%
For a print run of 70,000 sheets and below + or - 3%
For a print run of 50,000 sheets and below + or - 3,5%
For a print run of 35,000 sheets and below + or - 4,5%
For a print run of 25,000 sheets and below + or - 5,5%
For a print run of 20,000 sheets and below + or - 6,5%
For a print run of 10,000 sheets and below + or - 8%
For a print run of 2,000 sheets and below + or - 10%
These percentages of tolerance are for work done in one or two colors. These percentages are doubled for jobs executed in three-color or four-color process. Within the limits of these percentages, the Company invoices the quantities actually delivered. As regards the conditioning work, the usual percentages are 7 to 10% according to quantity and importance. Whatever the methods employed, the tolerances allowed for printing are modified in the case where the work in question requires a special manufacture of paper. In this case, the specially manufactured paper is implemented in full, the waste rates and those of the delivery tolerances then apply to the actual tonnage passed on the machine.
Art. 14 - Property
The goods remain the property of the Company until full payment, the Customer personally binding himself with regard to the Company not to dispose of it by any means whatsoever, neither in full ownership, nor by pledge before full payment of the price. However, the responsibility for the custody and risk of the goods is transferred to the Client from the premises of the Company (Application of Articles L 621-122 and following of the Commercial Code and / or articles 85-1 and following of the Code of Civil Procedure).
Art. 15 - Studies, projects, sketches, models, prototypes, works, patents
The participation in the costs of study and production of tools related to a new creation, does not involve assignment of the rights of reproduction of this work for the benefit of the Customer. They are the exclusive property of the Company. The Customer may therefore reproduce or have reproduced directly or through third parties the creation of the Company, only after written authorization from him and determination of the financial operating conditions. Reproduction rights may, however, be assigned partially or totally. Counterfeits will be prosecuted and repressed in accordance with the provisions of the law of March 11, 1957. The Customer must ensure the freedom of use of the drawings, models or models that they entrust for execution to the Company. Therefore, the order placed by the Customer releases the Company from any prosecution and conviction for infringement or unfair competition, the Customer guaranteeing him, already of all penalties, fees and allowances to which he could be condemned. All documents which are kept by the Company are at the risk of the Client, without recourse of any kind, except for special agreements written between the parties.
Art. 16 -Documents, tools, typons conservatory
Materials such as types, negatives, positives, plates, shapes, molds and tools invoiced by the Company are the property of the Customer, but the use of them is reserved to the Company for the following durations during which it commits itself to the keep:
- Cutting shape: 1 year.
- The offset plates remain the property of the Company and are not retrocedable.
- Unless previously agreed, computer files, films and montages remain the property of the Company.
- Copyright is retained by the Company in case of artistic creation, in the absence of express agreement.
Art. 17 - Advertising
The Company reserves the right to refer to the Customer's printed products. He may refuse his consent only if his interests are common to those of the Society. We reserve the right, without express request of the Customer, to use copies of printed products as samples for photo and video shooting purposes for use and promotion whether for the internet or for printed publication (poster, booklet, brochure, ...) or any other known or future support.
Art. 18 - Major force
The occurrence of a case of force majeure likely to delay, prevent or render economically exorbitant the execution of the sale has the effect of suspending the performance of the contractual obligations of the Company. Constitutes a case of force majeure, any event of any kind that is reasonably beyond the control of any of the parties such as, in particular, the occurrence of fire, supply disruption of raw materials, power failure or breakdown of machinery rendering impossible the timely performance of entrusted work, strike or lockout, interruption of the means of transport whatever the cause, legal or regulatory provisions affecting the production or delivery of products. If the event lasts longer than three months, the Company reserves the right to cancel the contract after this period without compensation.
Art. 19 - Computer and freedom
In application of the law and freedoms, the Customer can access the information about him, ask for their correction or require to no longer appear in our database. To know more about computer and freedom check the page Privacy Policy
Art. - 20 territorial allocation powers
In the event of a dispute, regardless of the method of payment, even in the case of multiple defendants or collateral, only the Registry of the Commercial Court of La Rochelle located at 14 rue du Palais - Hotel de la Bourse - 17000 La Rochelle - France will be the only competent.